Super805 FAQ — Answers to All Your Questions

You must be at least 18 years old to register and use the super805 platform. This is an absolute requirement with no exceptions. During the KYC verification process, your age will be confirmed via a valid identity document. Accounts found to be in violation of this age requirement will be terminated immediately.

No. Each individual is only permitted to hold one super805 account. Opening multiple accounts violates the platform's terms and conditions and may result in all associated accounts being suspended and balances forfeited. If you already have an account and have forgotten your login credentials, use the "Forgot Password" function or contact our support team.

KYC (Know Your Customer) is a standard identity verification process used by all licensed financial platforms. At super805, you will need to submit a photo of your MyKad or passport along with a simple selfie. The process takes between 1 and 24 hours to complete. KYC is required before your first withdrawal is processed and also unlocks higher deposit and withdrawal limits.

Log in to your account and go to the "Profile Settings" or "Personal Information" section. You can update your phone number, email address and banking details from there. Changes to your name or date of birth require additional document verification and must be done through our support team for security reasons.

super805 accepts a wide range of payment methods commonly used in Malaysia, including FPX (all major Malaysian banks), DuitNow, online bank transfer, Touch 'n Go eWallet, GrabPay, and selected cryptocurrencies such as USDT. All transactions are processed through secure, encrypted payment gateways.

Most deposits via FPX and DuitNow are credited to your super805 account within 1 to 5 minutes after a successful transaction. Manual bank transfer deposits may take up to 30 minutes. Crypto deposits depend on blockchain network confirmation, typically between 10 and 30 minutes. If your deposit has not been credited after this time, contact support with proof of payment.

Minimum deposit limits vary by payment method — generally starting from RM 30 for FPX and e-wallets. Maximum limits depend on your account level and KYC status. Fully KYC-verified accounts enjoy higher daily deposit limits. Check the deposit page in your account to view the current applicable limits.

super805 does not charge any processing fees for deposits. The amount you deposit is the full amount credited to your account. Please note that your bank or digital wallet provider may apply their own transaction fees — check with your payment provider for details.

Accounts that have completed full KYC verification enjoy withdrawals processed within 15 minutes to 2 hours. Your first withdrawal may take slightly longer due to standard additional security checks. Withdrawals submitted during office hours are typically faster. If your withdrawal exceeds 4 hours without any notification, please contact our support team with your transaction ID.

A withdrawal may be delayed for several reasons: KYC verification is incomplete, bonus rollover requirements have not been met, bank details do not match the account name, or suspicious activity is under investigation. You will receive a notification with the reason for the delay. Resolve the stated issue and resubmit your withdrawal request. Contact support if you need further clarification.

No. For security and to prevent financial fraud, all withdrawals must be made to a bank account registered under the same name as your super805 account. This is a non-negotiable security policy. Please ensure the bank account holder name you register matches exactly the name on your MyKad or passport.

Rollover (or turnover) is the total wagering amount you need to complete before bonus funds can be withdrawn as cash. For example, if the rollover is 10x and you receive a RM 50 bonus, you need to place bets totalling RM 500 before you can make a withdrawal. Your rollover progress can be monitored in your account dashboard at any time.

The welcome bonus is available once only for each new member. However, super805 offers a wide range of ongoing promotions for existing members, including weekly deposit bonuses, daily cashback, special public holiday promotions and exclusive offers for VIP members. Visit the Promotions to view all current available offers.

Yes, you have the option to decline a bonus. Before accepting any bonus, read its terms and conditions carefully. If you prefer to play without rollover requirements, you may choose not to activate the bonus. Once a bonus has been accepted and the bonus funds have been used for betting, the rollover requirements take effect and cannot be reversed.

super805 offers over 1,000 game options spanning Live Casino (baccarat, blackjack, roulette, dragon tiger, sic bo), hundreds of slots from leading international providers, interactive bingo, fish shooting games with multi-tier jackpots, and a variety of classic table games. All games can be played on desktop or mobile devices.

Yes, all Live Casino games at super805 feature real human dealers streamed live from licensed casino studios. You can see the dealer in real time via HD video stream. These games are conducted transparently and fairly using real cards and real dice, not random number generator software.

All games at super805 are fully optimized for mobile devices. You can play directly through your mobile browser without downloading any additional software. The super805 mobile app for iOS and Android is also available for a smoother, more responsive experience, with access to all platform features including deposits, withdrawals, and live support.